Corporate Privacy & Data Protection Policy

When you interact with our export portal, request a bulk proforma quotation, or download product datasheets, we collect:

• Corporate & Contact Data: Full name, company/organization name, business email address, corporate telephone/WhatsApp number, country of registration, and job role.
• Commercial Procurement Specs: Product of interest (e.g. Cumin, Chili, Turmeric), required quantity (FCL/MT), destination seaport, Incoterm preference (FOB/CIF), target packaging, and industrial application.
• Technical & Browsing Data: IP address, browser type and version, language settings, geographic country location, and timestamp logs for anti-fraud and spam prevention.

Under Article 6 of the General Data Protection Regulation (GDPR), we process your data on the following lawful bases:

• Contractual & Pre-Contractual Steps (Art. 6(1)(b)): To calculate freight rates, formulate official CIF/FOB proforma quotations, generate specifications COAs, and coordinate ocean export shipments.
• Legitimate Commercial Interest (Art. 6(1)(f)): To communicate with wholesale buyers, prevent fraudulent inquiry submissions, and optimize container logistics workflows.
• Legal & Statutory Compliance (Art. 6(1)(c)): To satisfy customs declarations, APEDA / Spices Board export registrations, and banking AML/KYC anti-money laundering regulations.

All transmitted RFQ data is protected with 256-bit TLS/SSL encryption. Data stored within our enterprise CRM systems is hosted in ISO 27001 certified data center environments with role-based access control (RBAC), multi-factor authentication, and encrypted backups.

Because international agro trade involves cross-border logistics, commercial data (such as company name and discharge port) is shared strictly on a need-to-know basis with:

• Contracted ocean liner carriers (e.g. Maersk, MSC, CMA CGM) for Bill of Lading generation.
• Authorized customs clearing agents and government inspection authorities for Phytosanitary and Certificate of Origin legalization.
• Authorized inspection agencies (e.g. SGS, Eurofins) when requested for third-party cargo testing.

Under applicable international data protection statutes, you are entitled to: